Terms and Conditions
Updated March 30, 2017
1.) Forrester Media applies these Terms and Conditions to all projects unless otherwise specifically indicated in writing and are effective as of August 1, 2014 and remains in effect until otherwise indicated.
2.) Charges: Client and Client’s representatives are jointly and severally responsible for the full payment of all fees, charges and expenses associated with the project. Additional charges are payable for any subsequent changes, additions, or variations requested by our Client or Client’s representatives. A change order approved by our Client in writing will be required for any changes that result in a 20% or greater budget increase.
3). Scope of Work: We will provide cameras, equipment and crew to our Client specifications on each estimate and/or invoice. We reserve the right to substitute cameras, equipment and crew with equivalent brands or qualified crew when necessitated by failures, breakage, schedule conflicts or other unintentional errors. We will notify our Client as soon as possible in writing when such changes are known. We are not responsible for Client costs or expenses incurred outside the scope of work we have been hired to complete as described on the estimate or invoice. Our liability on any work cannot exceed the value of our services.
4). All camera original material (files) are maintained for 30 days after the day of recording. Project files that included our editing services are maintained for two years after date of completion on a hard drive. These files include project, edit, art, animation, graphics, titles, logos, music, voiceover or other project elements and/or files. We do not guarantee reliability of any hard drive, however in nearly all cases, projects can be reopened and edited within the two year time frame. Projects older than two years are subject to being erased or otherwise unavailable. We recommend clients retain a copy of all project files once completed and paid in full. (This paragraph updated March 30, 2015)
5.) Insurance: Client agrees to provide proof of insurance in the form of a Certificate of Additionally Insured naming Atlanta Video Production as additional insured/loss payee, upon request.
6.) Cancellation: If a Client postpones or cancels any scheduled assignment, project or crew, in whole or in part, with less than 48 hours prior written notice (72 hours notice for Sunday, Monday or Federal Holidays) prior to the day of the shoot/project, the Client agrees to pay 100% of our fees related to the portion the project being canceled or postponed. We will provide a written response notifying our Client if cancellation fees apply and the amount due. If the Client cancels the job and then wishes to re-instate the job/shoot/rental, we will reschedule as soon as possible, subject to existing commitments. The cancellation fee also applies to projects that are not completed within the anticipated delivery date and that we consider abandoned by the client. Before opening or working on any project that had been inactive for more than 30 days, any open balances must be paid in full.
7.) Overtime and Meal Penalty: In the event any assignment, from portal to portal, extends beyond ten (10) consecutive hours, we will charge overtime for crew members at the rate of one and one half (1.5x) times the hourly rate or a fee which has been prearranged by the parties, for each applicable crew member. For any assignment that extends beyond (12) consecutive hours, we will charge double time for crew members at the rate of (2x) times the hourly rate. A meal penalty of $60 per crew member will apply if a meal break is not provided within 5 hours of call time when work is booked in excess of 6 hours. As a guideline, standard meal times for crew should fall within the following hours: Breakfast 6:00AM-10:00AM, Lunch 11:00AM-2:00PM and Dinner 5:00PM-8:00PM, however the 5 hour rule determines when the meal break must occur.
8.) Payment and Collection Terms: A credit card is required to reserve a crew and/or project unless specifically indicated in writing. A deposit payment of 50% of the estimate is due at booking, with the balance payable at completion/delivery of the project. In any action to enforce the terms of this Agreement, we are entitled to recover out actual attorney’s fees, court or collection costs. Past due invoices are billed 18% interest and monthly late fees will be incurred. We reserve the right to revise errors on estimates and invoices which may result in an increase or decrease of project costs.
9.) Our Commitment: We work diligently to have a respectful and professional business relationship. Communication is key to ensure a successful project. If ever a question arises, it is our desire to resolve issues fairly and equitably. If you have any questions or concerns, please contact Michael Forrester for assistance.
Have a question? Call us at 770-558-4059.
I knew immediately I was in good hands. Michael provided a great crew, state of the art equipment, and approached the shoot with professionalism and creativity. I wouldn't hesitate for a second to use them for any other shoot I may have in the Atlanta area."Eric Hungerford
Thinkwell Design and Production